Refugee Counselling Services | IFHP Mental Health Care
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Online Counselling for IFHP Refugee Counselling

Refugee Mental Health Services & IFHP Support

At the Canadian Center for Counselling and Psychotherapy, we understand the unique mental health challenges and depression symptoms faced by refugees in Canada. Our specialized services, covered under the Interim Federal Health Program (IFHP), are designed to provide compassionate and culturally sensitive support to those navigating the complexities of resettlement.

Understanding IFHP


The Interim Federal Health Program (IFHP) is a vital initiative that provides temporary health-care coverage to specific groups, including refugees and asylum seekers, who are not eligible for provincial or territorial health insurance. Our center is proud to offer mental health services under IFHP, ensuring that refugees across Canada can access the support they need during their resettlement journey.

Our IFHP-Covered Services Include:

- Trauma-informed care
- Cultural sensitivity in therapy
- Stress and anxiety management
- Family and child support
- Assistance in navigating the Canadian healthcare system

Eligibility for IFHP


IFHP primarily serves:
- Resettled refugees
- Refugee claimants
- Certain protected persons

To determine your eligibility, please consult with our staff or refer to the documentation provided by Immigration, Refugees and Citizenship Canada (IRCC) or the Canada Border Services Agency (CBSA).

Our Specialized Team
Our mental health practitioners are experts in refugee mental health, offering:
- Culturally appropriate care
- Trauma-informed therapy
- Support in multiple languages
- Guidance through the IFHP system

How We Can Help

Our services are tailored to address the specific challenges faced by refugees and asylum seekers:
- Processing and healing from trauma
- Adapting to life in Canada
- Building resilience and coping strategies
- Connecting with community resources
- Supporting family integration

 

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Frequently Asked Questions on online counselling for IFHP Refugee Counselling

The Interim Federal Health Program (IFHP) is a temporary health insurance program provided by the Government of Canada. It offers limited, temporary coverage of health-care benefits to eligible groups, including resettled refugees, refugee claimants, and certain other protected persons who are not eligible for provincial or territorial health insurance.

The IFHP covers mental health services, including psychotherapy. At the Canadian Center for Counselling and Psychotherapy, we offer IFHP-covered services such as: Individual therapy Trauma-informed care Cultural sensitivity in therapy Stress and anxiety management Family and child support

You will receive an IFHP Certificate (formerly known as an Interim Federal Health Certificate of Eligibility) that proves your eligibility. Always carry this document with you when seeking health care services, including psychotherapy at our center.

To access psychotherapy services at the Canadian Center for Counselling and Psychotherapy: Ensure you have a valid IFHP Certificate Contact our center to book an appointment Present your IFHP Certificate at your first session We’ll handle the billing process with IFHP directly, so you don’t have to worry about payment.

Your UCI (Unique Client Identifier) number is a client identification number assigned by Immigration, Refugees and Citizenship Canada (IRCC). It can be found on your IFHP Certificate and other immigration documents. This number is crucial for accessing health services, including psychotherapy, under IFHP.

If you’ve lost your IFHP Certificate, contact IRCC to request a replacement. You can do this: Online through your IRCC account By contacting the IRCC Client Support Centre

Yes, IFHP covers mental health services, including psychotherapy, at the Canadian Center for Counselling and Psychotherapy. Our experienced therapists specialize in refugee mental health and trauma-informed care.

Your IFHP coverage: Start date: Listed on your IFHP Certificate, usually when you become eligible End date: When you become eligible for provincial or territorial health insurance, or when your immigration status change

Health care providers, including our therapists, may ask you to sign a form confirming that you received the service. This helps: Prevent fraud Ensure accurate billing Maintain the integrity of the IFHP system

At the Canadian Center for Counselling and Psychotherapy, you should not have to pay for services covered by IFHP. If asked to pay: Confirm with our staff that your service is covered under IFHP Ensure we have your correct IFHP information If you do pay, keep your receipts and contact Medavie Blue Cross for reimbursement assistance

Medavie Blue Cross, the IFHP claims administrator, may send you a letter to verify that you received the services billed by our center. This is a routine check to prevent fraud and ensure proper use of IFHP benefits.

For services requiring pre-authorization: Your therapist at the Canadian Center for Counselling and Psychotherapy will submit the authorization request to Medavie Blue Cross You may need to provide additional medical information Wait for approval before proceeding with the service

If you want to change therapists within our center: Inform our staff about your desire to switch We’ll help you choose another suitable therapist We’ll handle any necessary updates to your IFHP authorization If you want to switch to a provider outside our center, contact Medavie Blue Cross to update your authorization.

For questions about: IFHP eligibility or coverage: Contact IRCC Specific claims or services: Contact Medavie Blue Cross Psychotherapy services at our center: Contact the Canadian Center for Counselling and Psychotherapy at +1 437 234 7989 or info@canadiancounsellingcenter.ca
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