At the Canadian Center for Counselling and Psychotherapy, we are dedicated to providing a safe and supportive environment for individuals seeking self-discovery, emotional healing, and assistance with various challenges that respond well to therapy. Some of the issues we address include:

• Stress
• Anxiety
• Phobias
• Depression
• Mood disorders
• Borderline personality disorder
• Self-esteem
• Anger management
• Addictions
• Trauma
• Relationships
• Family conflict
• Couples counselling
• Life transitions

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At this time, our services are offered virtually and are available to residents of Ontario. If you are not a resident of Ontario, we encourage you to seek local resources for support. Our virtual services provide a convenient and accessible way for individuals to receive the support they need from the comfort of their own homes.For more information or to schedule an appointment, please contact us through the provided channels on our website.

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No, our services do not include crisis support. If you or someone else is in crisis and requires immediate assistance, please call 911 or go to your nearest hospital emergency department. It's important to seek help from professionals equipped to handle crisis situations. For further inquiries or to seek support through our services, please feel free to contact us through the provided channels on our website.

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Therapists use various types of therapy based on their training, expertise, and their clients' specific needs. These may include

• Cognitive Behavioral Therapy (CBT)
• Psychodynamic Therapy
• Humanistic Therapy
• Mindfulness-Based Therapies
• Family Therapy
• Dialectical Behavior Therapy (DBT)
• Interpersonal Therapy (IPT)
• Art or Music Therapy
• Emotion-Focused Therapy (EFT)
• Trauma-Focused Therapy
• Eye Movement Desensitization and Reprocessing (EMDR)

Therapists often combine these approaches to meet the unique needs of each client. When seeking therapy, individuals can inquire about the specific therapeutic approaches used by the providers to ensure the best fit for their needs.

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No, a formal referral or diagnosis from another provider is not required. We are pleased to help anyone with their specific challenges and objectives.

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Yes, our therapists are either Registered Psychotherapist (Qualifying), Registered Psychotherapist, or Registered Social Worker with a master's degree. These professionals have attained specific qualifications and are eligible to provide their services

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If you feel that your current therapist isn’t the right fit, please inform us, and we will match you with another therapist, taking into account what didn’t quite work with the previous one. Your feedback is highly valuable to us as we continuously strive to evolve our matching process to better serve our clients.

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Therapy sessions usually last for 50 minutes. Extended sessions are 75 minutes.

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The initial call and matching process are provided at no cost. Individual therapy sessions are priced at $150 per 50-minute session, while family and couples counseling sessions are priced at $175 per 50-minute session. Group therapy rates may vary depending on the specific group.

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No, we charge only after completing the session, and you will receive the receipt via email.

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Unfortunately, sessions and services at our center are not covered under OHIP. However, you can claim reimbursement through your benefits

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Yes, we do direct billing to most insurance; if your company is not on the list, we will provide the receipt, and you can submit it to your provider. If you are planning to use health benefits, our therapists are either Registered Social Workers (RSW) or Registered Psychotherapists (RP). When reviewing your benefits package, we recommend checking if you are covered for either.
Check the link for more information: https://www.canadiancounsellingcenter.ca/direct-insurance-payment

Our cancellation policy mandates a 24-hour notice for any appointment cancellations or rescheduling. If you cancel or reschedule your appointment less than 24 hours before it is scheduled to take place, you will incur a full cancellation fee equivalent to 100% of the session fee, representing the complete cost of the session.

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Determining if online therapy is suitable for you depends on various factors, such as your comfort with technology, preference for convenience, accessibility to in-person therapy, and the severity of your condition. It's important to assess your individual needs and preferences and consider discussing this decision with a mental health professional to determine if online therapy is the right choice for you.

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Your personal information is kept strictly confidential and secure. We have a comprehensive privacy policy in place to safeguard your data.

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Online therapy offers convenience and accessibility compared to traditional in-person therapy sessions. Here's a simple guide to how it works:

• Select Your Therapist: Browse through our therapist profiles and select the one that best suits your needs.
• Schedule Your Appointment: Book an appointment on your chosen therapist's calendar at a convenient time.
• Create Your Secure Account: Setting up your secure account provides access to video therapy sessions, invoices, and scheduling follow-up sessions.
• Start Therapy: On the scheduled date, simply log in to your account at the appointed time to begin your therapy session.
• If you prefer not to book online, you can also reach us by phone at +1 437 234 7989.

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We understand the demands of daily life and offer flexible scheduling, including weekend and evening sessions, to accommodate your needs.

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• Psychologist: A psychologist is trained in the science of behavior and mental processes, often providing therapy and conducting psychological testing.
• Psychiatrist: A psychiatrist is a medical doctor who specializes in mental health and can prescribe medication. They often work with severe mental health conditions.
• Social Worker: Social workers help individuals and families deal with social, emotional, and financial challenges. They also provide therapy and connect clients with community resources.

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At the Canadian Center for Counselling and Psychotherapy, every therapist provides a complimentary 15-minute phone consultation to help you find the right fit. This can be booked at your convenience to ensure that you are comfortable with your chosen therapist.

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Yes, online therapy is designed to work seamlessly on both phones and tablets, provided you have a strong internet connection. You can easily access therapy sessions through your device's web browser or dedicated therapy app, ensuring convenience and accessibility.

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Yes, we offer therapy sessions over the phone as part of our services. Our therapists provide phone and video therapy, allowing you to choose the communication method that best suits your needs. This flexibility is designed to ensure that you can access mental health support in a way that is most comfortable and effective for you.

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Online therapy can be an effective alternative to in-person therapy for many individuals. Studies show that online therapy can produce outcomes comparable to traditional in-person therapy for a wide range of mental health issues. However, its suitability depends on individual circumstances. Consider factors such as the nature of the mental health concern, technological accessibility, and personal comfort with remote interactions when determining the best therapy format.

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Here are key points for your first virtual psychotherapy/counselling session:

• Technology Setup: Ensure you have a stable internet connection and a quiet, private space for your session.
• Confidentiality: Your therapist will discuss confidentiality and ensure a secure connection.
• Introductions: Your therapist will introduce themselves and outline the session structure.
• Discussion of Concerns: Share your reasons for seeking therapy and what you hope to achieve.
• Goal Setting: Work with your therapist to set realistic goals.
• Building Rapport: Focus on building a comfortable and trusting relationship with your therapist.
• Exploration and Guidance: Your therapist may explore your personal history and provide coping strategies.
• Next Steps: The session will conclude with a discussion of next steps, such as future sessions or referrals.

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Preparing for your first virtual psychotherapy/counselling session is essential for a successful and productive experience. Here are some important steps to help you prepare

1. Technical Setup

Technology Setup: Ensure you have a stable internet connection and a quiet, private space for your session.

2. Confidentiality

Familiarize yourself with the virtual meeting platform and ensure that it is secure and provides a private and confidential environment for your session.

3. Reflect on Your Goals

Take some time to reflect on your mental health goals and what you hope to achieve through therapy. Consider the specific issues or concerns you want to address.

4. Identify Your Concerns

Think about the specific areas of your life or mental health that you want to focus on during the sessions. This can help guide the discussion during your first session.

5. Gather Relevant Information

If you have any relevant medical or mental health history, medication information, or previous therapy experiences, gather these details to share with your therapist.

6. Prepare Questions

Write down any specific questions you have about the virtual therapy process, your therapist's approach, or what to expect during the session.

7. Create a Comfortable Environment

Set up your virtual therapy space in a way that makes you feel comfortable and at ease, just as you would for an in-person session.

8. Open Mindset

Approach the session with an open mindset. Be willing to share your thoughts and feelings openly, as this can help your therapist better understand your needs.

By following these steps to prepare for your first virtual psychotherapy/counselling session, you can ensure a smooth and effective start to your therapeutic journey. Remember that your therapist is there to support you, and your active participation can contribute to a successful therapy experience

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